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BSB and ICT - Office 2016

Resources for the BSB and ICT training packages using Office 2016 and Windows 10 are now available, including printed manuals, ebooks and licences.


Microsoft Skype For Business


The skills and knowledge acquired in Microsoft Skype For Business are sufficient to be able to work with the basic elements of Skype for Business, including adding and working with contacts, sending and receiving calls and instant messages, using the presenting features, and working with Skype for Business settings.

At the completion of this course you should be able to:

  • gain an understanding of Skype for Business, its features and how it can be used
  • add and work with contacts in Skype for Business
  • understand and work with instant messages
  • work with audio and video features in Skype for Business
  • create and join meetings in Skype for Business
  • use the presenting tools
  • understand and work with the Skype for Business mobile app
  • understand, work with and modify Skype for Business options

  View outline

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View Outline

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Download working files to go with this course. Read the installation instructions for opening these files.

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